Royal Evening Events Inc. ("Royal Evening", "we", "us") operates royalevening.com and organizes events in Toronto, Ontario. We are committed to protecting your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA). This policy explains, in plain language, what we collect, why, and what your rights are.
1. Our Ten Privacy Principles
We follow the ten fair information principles set out in Schedule 1 of PIPEDA:
- Accountability. We are responsible for personal information under our control and have designated a privacy officer, reachable at [email protected].
- Identifying purposes. We tell you why we collect information at or before the time of collection.
- Consent. We collect, use or disclose your personal information only with your knowledge and consent, except where the law allows otherwise.
- Limiting collection. We collect only what we need for the purposes we've identified.
- Limiting use, disclosure and retention. We use your information only for the purposes it was collected for, and keep it only as long as necessary.
- Accuracy. We keep your information as accurate, complete and up to date as needed.
- Safeguards. We protect your information with security measures appropriate to its sensitivity.
- Openness. Our privacy practices are described openly in this policy.
- Individual access. On request, we will tell you what information we hold about you and let you access and correct it.
- Challenging compliance. You may challenge our compliance with these principles by contacting our privacy officer.
2. What We Collect
- Contact and registration details — name, email address, phone number, and the content of your message when you register for an event, request a quote, or contact us.
- Newsletter subscription — your email address, only if you actively opt in.
- Technical data — basic information your browser sends (such as browser type and pages visited), and cookie preferences. See our Cookie Policy.
3. Why We Collect It
- To process event registrations and quote requests and respond to your enquiries;
- To send you our newsletter — only with your express opt-in consent, as required by Canada's Anti-Spam Legislation (CASL);
- To operate, secure and improve our website;
- To meet legal and accounting obligations.
4. Email and CASL
We send commercial electronic messages only to people who have expressly opted in. Every email we send identifies Royal Evening Events Inc. as the sender and includes a working unsubscribe link. Unsubscribe requests are honoured promptly, and we keep records of consent.
5. Disclosure to Third Parties
We do not sell or rent your personal information. We may share it only with service providers who help us run the website or deliver events (such as hosting providers), under contracts that protect your information, or where disclosure is required by law. If information is processed outside Canada, it may be subject to the laws of that jurisdiction; we use providers that offer comparable protection.
6. Retention
Enquiry and registration records are kept for up to 24 months after our last contact, unless a longer period is required by law (for example, tax records). Newsletter data is kept until you unsubscribe.
7. Your Rights
You may ask us at any time to:
- access the personal information we hold about you;
- correct inaccurate or incomplete information;
- withdraw consent (for example, unsubscribe from the newsletter);
- delete your information, subject to legal retention requirements.
Write to [email protected] or Suite 402, 128 Adelaide Street West, Toronto, ON M5H 1P6. We respond within 30 days.
8. Complaints
If you are not satisfied with our response, you may file a complaint with the Office of the Privacy Commissioner of Canada (OPC): priv.gc.ca, toll-free 1-800-282-1376.
9. Changes to This Policy
We may update this policy from time to time. The "Last updated" date above always reflects the current version. Material changes will be highlighted on this page.